This Privacy Policy explains how High Five Videos (Pty) Ltd (“High Five Videos”, “we”, or “us”) collect, use, share or protect your Personal Information (as defined below) when you access the High Five Videos platform that is contained at www.highfivevideos.com and all content made available therein for use by subscribers to the platform (“Service”). We are responsible for maintaining and protecting Your Personal Information under our control.
Please read this Privacy Policy carefully before accessing or using our Service and submitting your Personal Information. By submitting any Personal Information to High Five Videos, you provide consent to the processing of your Personal Information as set out in this document. If you do not agree with this Privacy Policy, please do not access or use our Service. By using our Service, you accept this Privacy Policy.
We may amend this Privacy Policy from time to time, at our sole discretion, to reflect how we collect, process and share your Personal Information, and if we make changes, we will notify you by revising the effective date at the top of this Privacy Policy. If we make significant changes that materially affect your privacy rights, we will provide advance notice and make it clear on our website or contact you by another means such as email, in order to review the changes before you continue to use the Service. Your continued access or use of the Service after receiving the notice of changes, constitutes your acknowledgement that you accept the updated Privacy Policy.
We may ask for certain information when you register for a High Five Videos account or correspond with us (such as a username, your first and last names, birthdate, phone number, profession, physical, e-mail address and bank account details (“Personal Information”)). This Personal Information enables us to provide you with the Service.
Under certain circumstances, High Five Videos may utilise your Personal Information for other purposes, provided that it is in compliance with applicable laws or compatible with the original purpose. The potential purposes for Processing Personal Information may include, but are not limited to:
By using the Service, you understand and agree to the terms of this Privacy Policy. You will be required to provide explicit consent through a push notification on the Service for the processing of your Personal Information specifically for the purpose of the requested services. The provision of your consent is mandatory if you wish to use the Service and if you elect not to provide us with your consent, we will not be able to provide you with access to the Service. By submitting any Personal information to High Five Videos, you provide consent to the processing of your Personal Information as set out in this document. Please do not submit any Personal Information to High Five Videos if you do not agree to any of the provisions of this Privacy Policy. If you do not consent to the provisions of this Statement, or parts of the Privacy Policy, High Five Videos may not be able to provide the Service offerings to you.
High Five Videos may collect your Personal Information:
If you are under the age of 18, then you may only use the Service if your parent or legal guardian provides their consent. Such person agrees to be bound to this Privacy Policy and is liable and responsible for you and your obligations and rights in terms of this Privacy Policy. If a minor has provided us with their Personal Information without parental or guardian consent, the parent or guardian should contact us at support@HighFiveVideos.com immediately, to delete the relevant Personal Information and unsubscribe the minor from the Service.
We share your information with third-party service providers for the purpose of providing the Service to you, to facilitate High Five Videos’ legitimate interests or if you consent thereto. These service providers are vetted by us and will only be provided with access to your information as is reasonably necessary for the purpose that High Five Videos has engaged the service provider. We require that such third parties comply with applicable laws, and have security, privacy and data retention policies consistent with our policies to the extent necessary for them to perform a business or technology support function for us.
Some of the third parties with whom High Five Videos may share your personal information are service providers who assist High Five Videos with functions such as:
High Five Videos may also share, sell or transfer your information to third parties in connection with or contemplation of (including as part of the due diligence process) any merger, acquisition, reorganisation, financing, sale of assets, bankruptcy or insolvency event involving High Five Videos or any portion of our assets, services or businesses. Information such as customer names and email addresses, User Content and other user information related to the Service may be among the items shared, sold or otherwise transferred in these types of transactions. You will be notified via email and/or a notice on the Service if such a transaction is to take place and be given notice of any material changes to the way we handle your data under this policy.
High Five Videos has not made any provisions for the transborder transfer of Personal Information at present. However, it currently maintains electronic storage of information and engages third-party service providers to fulfil specific business functions on behalf of High Five Videos. If a lawful purpose necessitates the transfer of Personal Information to another country, High Five Videos will ensure that the intended recipient, be it a juristic entity or an individual, is subject to the appropriate laws, binding company policies, and/or contractual agreements that guarantee a sufficient level of protection. The recipient must commit to treating the Personal Information with the same level of safeguarding as mandated by POPIA and High Five Videos' obligations.
All cross-border transfers of personal information will be executed with your explicit consent. However, if obtaining consent is impracticable under reasonable circumstances, High Five Videos may proceed with the transfer if it is determined to be in the best interest of the data subject and would have likely received consent if circumstances permitted.
High Five Videos uses appropriate safeguards to preserve the integrity and security of all information collected through the Service. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from High Five Videos, at all times. While we ensure that your Personal Information is safe by implementing and maintaining adequate technical and operational measures, we cannot guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third-party sites and services that you add to the High Five Videos Service, such as social networks. High Five Videos is not responsible for the functionality or security measures of any third party.
Access, correction and deletion of your Personal Information: You have the right to access or delete the Personal Information on your account to the extent technically possible. To protect the privacy and the security of your Personal Information, we may request data from you to enable us to confirm your identity and right to access such Personal Information, as well as to search for and provide you with the Personal Information we maintain. We may not accommodate a request to delete or change information if we believe the change would violate any law or legal requirement or cause the information to be inaccurate.
Unsubscribe from our marketing communications: If you do not want us to use your email account to send you marketing emails or non-transactional promotional materials, please directly click on the unsubscribe link at the bottom of our email messages to you.
Lodging complaints: If you believe that we have infringed or violated your privacy rights, please contact us as support@HighFiveVideos.com so that we may attempt to resolve any issues to your satisfaction.
Personal Information will be maintained in an accurate, complete and up-to-date form as is necessary to fulfil the purposes for which it is to be used. You are encouraged to contact Us in order to update your Personal Information as and when necessary.
High Five Videos utilises and engages selected providers to implement cookies, web beacons, and other tracking devices, collectively referred to as 'Cookies', on the Service. Cookies are text files that are placed into the memory of users' computers or devices when interacting with the Service each time the device or computer communicates with the Service, a duplicate of this text file is transmitted. With the explicit consent of the users, Cookies are employed to collect information about their usage patterns while navigating the Service. This information aims to enhance their personalised experience and contribute to the improvement of the Service.
Following termination or deactivation of your user account, High Five Videos will retain your profile information and User Content for a commercially reasonable time, and for as long as we have a valid purpose to do so. In particular, High Five Videos will retain your information for the purpose of complying with its legal and audit obligations, and for backup and archival purposes.
If you have any questions about this Privacy Policy, please contact us at support@HighFiveVideos.com.